Terms and conditions

Intellectual Property

All intellectual property rights in the design and layout of the Website and the material and information published on the pages of the Website, including, but not limited to, copyright and rights in registered and unregistered trade marks, are owned by or licensed to Bedford Lodge Hotel & Spa.

Save as may be incidental to you obtaining authorised access to the content on the Website, you must not reproduce, download, transmit or retransmit, manipulate or store on paper, electronic (including, but not limited to any database or any part of the Internet), CD Rom or other offline product on any other format in whole or in part the design and layout of the Website or the information or material published on the pages of it, nor hypertext or otherwise link to it, without the prior written consent of Bedford Lodge Hotel & Spa, such permission to be given or withheld at Bedford Lodge Hotel & Spa absolute discretion.


The material and information contained on the Website is for general information only and does not constitute any form of offer for sale, advice or recommendation by Bedford Lodge Hotel & Spa. You should not rely on the material or information on the Website as a basis for making any business, legal or other decisions. You should seek appropriate independent advice before making any such decisions.

Bedford Lodge Hotel & Spa does not warrant or represent and excludes all warranties or representations that the material and information, including advertising material, on the Website is accurate, true or complete or that it is free of viruses or that it does not contain any material which is defamatory, obscene or illegal in any way.

In no circumstances will Bedford Lodge Hotel & Spa be liable to you or any other third parties for any loss or damage (whether direct or indirect, including loss of profits, loss of opportunity or any consequential loss) resulting from or in any way connected with your use of the Website or its content, whether caused by negligence, misrepresentation, breach of any statutory duty, or breach of contract or otherwise. Bedford Lodge Hotel & Spa does not limit or exclude its liability for death or personal injury resulting from its negligence.

You may access other websites via hypertext links from the Website. You use such links and other websites entirely at your own risk. Such websites are provided by independent third parties and Bedford Lodge Hotel & Spa accepts no responsibility for the availability, content or use of such websites or information contained on them.


You agree to indemnify and to keep Bedford Lodge Hotel & Spa indemnified from and against any costs, claims, demands, expenses and liabilities suffered or incurred by Bedford Lodge Hotel & Spa arising from or which is directly or indirectly related to your access to and/or use of the Website and/or any other person or entity’s use of the Website where such person or entity was able to access the Website using your password.


Failure by Bedford Lodge Hotel & Spa to exercise or enforce any right conferred upon it shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement of that or any other right on any later occasion.

Bedford Lodge Hotel & Spa reserves the right to vary these terms and conditions from time to time.

These terms are governed by and will be interpreted in accordance with English law. The English courts shall have exclusive jurisdiction to settle any claim or dispute which may arise out of or in connection with these terms and conditions.

S172 statement

The Board of Directors, in line with their duties under s172 of the Companies Act 2006, act in a way they consider, in good faith, would be most likely to promote the success of the Company for the benefit of its stakeholders, and in doing so have regard to a range of matters when making decisions for the long term.

The Company’s key stakeholders are our employees, customers, suppliers, and members of the communities in which our trading businesses operate.

The board engages with those stakeholders openly, particularly where decisions have a wider impact on the community and the environment, to ensure that the decisions made have relevant regard to the long and short-term impacts of those decisions and are undertaken in a responsible manner.

Our employees are a key part of our business and the board makes sure they have a clear understanding of their needs, assess their perspectives, and monitor the impact of decisions to ensure they are in their best interests.  The group has a culture of loyalty which is bred from this.

Strategic decisions are made by the board after careful consideration of the impact on all stakeholders.  The experience of our customers is at the forefront of that decision-making process.